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Welcome to Innoveer's CRM Insights

Start the Party Right: Mastering Event Management

Posted on February 22nd, 2010 Adam Honig Comments 2
Start the Party Right: Mastering Event Management

How can your marketing group be more effective? Start by mastering the art of event management.

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Call Centers in the Cloud

Posted on February 15th, 2010 Adam Honig Comments 4
Call Centers in the Cloud

What’s the best way to create high levels of interaction and engagement between service representatives and customers? Try moving customer service to the cloud.

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SaaS Seeking Large Enterprises

Posted on February 8th, 2010 Adam Honig Comments 0
SaaS Seeking Large Enterprises

Many large organizations think they are too big, and their needs too complex, for SaaS-based CRM. But as the cloud evolves, not using SaaS becomes much more difficult to justify.

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Master Plans: Not Just for Evil Geniuses

Posted on February 1st, 2010 Adam Honig Comments 0
Master Plans: Not Just for Evil Geniuses

For direct marketing to be effective, you must define your marketing strategy in advance.

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