Sales, headed for extinction, due to the Internet? Think again. Thanks to the rise of sales productivity, salespeople are wasting less time and arguably performing at a higher level than ever before.

Facebook launches a new messaging platform that offers immediate CRM advantages. Learn how to apply Messages to up your customer intimacy game, courtesy of Mark Zuckerberg.

Social CRM may be often hyped, but there is at least one killer reason to use it.

It’s not every day that you get to hang out with a former president of the United States. Join us for a cocktail party after Bill Clinton’s keynote at Dreamforce 2010.