Learn the best ways to complement Salesforce.com with bulk emailing, trigger-based marketing campaigns, lead management, campaign management, and event management.

Top-notch marketing programs keep customers and prospects coming back for more. Learn the next, best step for your marketing program.

What’s the next, best step for your customer service program? To improve customer satisfaction, efficiency, and revenues, first understand where your service program lags and excels.

Ignoring new capabilities, recreating the Siebel interface, and ditching pre-built dashboards: Avoid the top mistakes businesses make when switching from Siebel to cloud-based CRM.

To achieve the biggest ROI and business benefits, first improve the parts of your call center program that don’t excel.

Join Innoveer at this week’s Cloudforce in Boston for the latest insights into Salesforce.com and CRM, plus cocktails.

Innoveer’s award winning consultants discuss some of the key strategies and approaches to improving sales effectiveness through CRM technology.

Oracle CRM On Demand R19 adds a new Fusion Mobile app, iPad support, plus an offline client in the form of Microsoft Outlook.