Innoveer Named 2011 CRM Market Leader For CRM Consulting

Innoveer Solutions won the Stanley Cup of CRM consulting awards in 2011. Fortunately, it's a lot easier to carry.

Innoveer Solutions has been named the 2011 CRM Market Leader For CRM Consulting by CRM magazine. After two years of being named by CRM magazine as “One to Watch” in the CRM consulting market, Innoveer finally broke through and won the championship, with judges in particular citing the high quality of our customer engagements, and the strength of our CRM Excellence Framework.

Here’s more on what CRM magazine had to say about Innoveer:

Dark horse candidate Innoveer took advantage of a volatile industry and ran away with the win. The company may not boast the sexiness of a Bluewolf or the prestige of an Accenture, but analysts say what’s important is thought leadership–and Innoveer has it in spades.

“Innoveer has been able to retain talent where many others have been challenged,” Rebecca Wettemann, Vice President of Research at Nucleus Research says. “In the past year, Innoveer displayed its grasp on forward thinking by expanding its SFA Accelerator service and focusing on mobile agility.”

Wettemann argues that Innoveer will continue to be a force because it can “help many move to the next level of CRM, where [companies] are not just gathering data but [also] using analytics to better understand customer behavior.”

The full CRM magazine article said that Innoveer’s win over Accenture, IBM Global Service, Cap Gemini, Deloitte and Bluewolf was based on track record for “ability to execute,” “customer satisfaction,” and “services offered.”

At Innoveer, we’re honored to win this award, and glad it didn’t come down to penalty shots.

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