Innoveer has been acquired by Cloud Sherpas, a salesforce.com Platinum Partner–like Innoveer–as well as one of Google’s top enterprise partners. Together we will be one of the largest Salesforce partners in the world, with over 230 certified consultants serving customers in the US, Europe, Japan, Australia and New Zealand.

To drive user adoption and direct salespeople toward the activities and sales techniques that would deliver maximum bang for the buck, one Innoveer customer turned to gamification.

With so many AppExchange apps on offer, we detail the top techniques for evaluating salesforce.com add-ons, to ensure you find the best option for your business.

Seeking growth despite the uncertain economy, numerous businesses are centralizing their sales teams, backed by a single cloud-based CRM application.

Phase 2 of the pharmaceutical firm’s CRM project involves eliminating customizations and refining sales processes to balance growth with efficiency.

How big or small should we make our initial rollout and how many orgs will we need? That’s one of the leading Salesforce-related implementation questions we hear. Learn the right answer for your business.

Five highlights from the London Cloudforce conference that will help take your company’s CRM program to the next social business level.

To successfully deploy Salesforce.com on a large scale, focus on careful planning, change management, top-notch user training, and user-adoption monitoring.

Creating a social business often begins with simple requirements, such as translating Facebook posts into leads in your CRM system. Here’s where to start.

Many businesses have been asking us whether they shouldn’t just move their contact center wholesale to the cloud. Here’s our response.