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 | Planning your attack for the upcoming Dreamforce 2011? Here are the nine parts of the conference you won’t want to miss. | | Read the rest of this entry |
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 | Service Cloud offers built-in integration with Facebook and Twitter. But users must also rethink their business processes to better support customers via social networks. | | Read the rest of this entry |
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 | Who should use Force.com, the cloud computing platform for Salesforce.com? In a word, anyone who wants to push their CRM capabilities farther, faster. | | Read the rest of this entry |
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 | Should you move your call center to the cloud? The answer depends on whether you can handle the downtime, or the uptime. | | Read the rest of this entry |
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| Heading to Dreamforce 2010 from December 6–9 in San Francisco? Here’s a cheat sheet for the 10 essential sessions to visit. | | Read the rest of this entry |
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 | It’s not every day that you get to hang out with a former president of the United States. Join us for a cocktail party after Bill Clinton’s keynote at Dreamforce 2010. | | Read the rest of this entry |
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