Sales CRM Planning: 4 Hot Projects For 2013

Posted on November 16th, 2012 Adam Honig Comments 0

Tip: Before you leap, know where you're going.

“Configure, price, quote” (CPQ) programs, increasing customer wallet share via account planning, as well as social media skills and sales analytics are topping the sales VP “must have” list for 2013 projects.

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Sell More, Sell Faster: The CRM Skinny On BigMachines

Posted on July 5th, 2011 Adam Honig Comments 0

Make product complexity end not with a whimper, but a bang. Innoveer’s crack team of CRM consultants stands ready -- and yellow-belt-certified in BigMachines -- to deploy BigMachines at a moment’s notice.

Want to tame product complexity and proliferation for salespeople and customers? Use a configurator.

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Make Customers Pay Extra With a Great Customer Experience

Posted on October 25th, 2010 Adam Honig Comments 0

Just click your heels together and say, “There’s nothing like higher prices ...” Photograph by Ellenor Benton.

Do your sales managers dream of creating an excellent customer experience? In this age of instantly crowdsourced consumer dissatisfaction, keeping customers happy is a mandatory step in not just retaining your customers, but being able to land new ones. So listen up, sales: you’re competing based on the customer experience. Time to do something about it.

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